Vanessa Kluge

Product Manager Digitalization

Porträtfoto von Vanessa Kluge

Proactive customer service with mobile app

Proactive customer service with mobile app

Mobile apps make aftersales service fast, always available and simplify communication with customers....

Energy and Environment Mechanical and Plant Engineering Metals and Electronics

01. November 2021

Service portal cuts commissioning effort in half

Service portal cuts commissioning effort in half

The installation and commissioning of machines for the semiconductor industry are complex and require a high q...

Automation Production Service and after-sales

10. May 2021

Customer portal improves customer communication and project management

Customer portal improves customer communication and project management

Machines for mixing and metering adhesives or plastics are mostly c...

Mechanical and Plant Engineering Service and after-sales

14. April 2021

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IoT is the abbreviation for the Internet of Things. The definition to the meaning is loose, so we translate the terms from industry to practice here.

Whatever you call it, you’ll find it here without “buzzword bullshit bingo.”

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