In Episode 167 of the IoT Use Case Podcast, host Ing. Madeleine Mickeleit speaks with Benjamin Schminke, Head of Energy Automation at GELSENWASSER AG, and Daniel Will, Channel Manager Smart Building Solutions at CREM SOLUTIONS, about scalable energy management for municipal infrastructures.
The focus: LoRaWAN water meters, automated leak detection, and AI-powered analytics using the Energy platform.
They demonstrate how smart sensors, open systems, and standardized data help reduce CO₂ emissions, energy consumption, and costs – with practical relevance and regulatory compliance.
Podcast episode summary
Energy providers are undergoing a transformation — from pure suppliers to digital enablers of efficiency, sustainability, and new business models.
Many cities and municipal utilities now face the challenge of operating their buildings, facilities, and infrastructure in a data-driven and climate-friendly way.
Manual meter readings, a lack of transparency in consumption, and high effort in data evaluation slow down progress and make it harder to meet the 2035 or 2045 climate goals.
In this episode, Benjamin Schminke (GELSENWASSER AG) and Daniel Will (CREM SOLUTIONS) show how a partnership between infrastructure operators and technology providers can bridge exactly that gap. The cloud-based Energy platform enables consumption data to be recorded every 15 minutes, visualized, and analyzed using AI – for example, to uncover inefficient operating conditions such as continuously running air conditioning systems or undetected leaks.
The solution is fully hardware-agnostic, uses open interfaces (e.g. REST API), and integrates with existing IoT infrastructures like LoRaWAN or NB-IoT. Over 200,000 digital water meters are currently being rolled out – supplemented by smart sensors for heat, electricity, and gas, as well as initial projects for groundwater monitoring.
Core takeaways from this episode:
- Energy management only works with continuous, automated data collection.
- AI helps identify relevant patterns and allocate limited resources more effectively.
- Scalable platforms enable municipalities to meet regulatory requirements efficiently.
- Sustainability comes from acting on data-driven insights – not from data collection alone.
Tune in now to learn more about scalable IoT solutions for the public sector!
Podcast interview
Today’s episode is about a transformation that goes far beyond technical innovation – toward a new role for energy providers in times of climate goals, digitalization, and municipal change.
Ultimately, it’s about how energy is sold – not only today, but in the future as well – possibly based on IoT data.
We’ll also talk about the role of AI and sensor technology. And we’ll dive into a real-life use case – today with the company GELSENWASSER AG.
Joining us is Benjamin Schminke, who works directly at GELSENWASSER, one of Germany’s largest infrastructure companies. In addition to providing water and energy, they actively shape the digital transformation. He’s responsible for energy automation and develops corresponding solutions – we’ll hear more about that in a moment.
Also joining us is the IoT partner CREM SOLUTIONS. Representing them today is Daniel Will. CREM SOLUTIONS is a technology partner and provides the cloud-based software “Energy”. What’s behind this solution, what to consider during implementation, and what to know about the LoRaWAN ecosystem – with now over 40 connected municipalities – you’ll hear all of that in this episode.
As always, more info at www.iotusecase.com or in the show notes.
So – let’s go! Welcome to the podcast studio.
Hi Daniel, hi Benjamin!
Daniel, let’s start with you – how are you doing today, and where are you joining us from?
Daniel
Hi there! I’m working from home today – wanted a bit of peace and quiet to focus fully on the podcast. To be honest, it’s actually my first podcast ever. So if there are a few “ums” here and there – that’s on me.
No worries at all – great to have you with us! And where exactly are you based?
Daniel
I live in Cologne, but CREM SOLUTIONS is based in Ratingen. We’re part of a large software group – the Nemetschek AG, headquartered in Munich.
Perfect – we’ll definitely hear more about that in a moment. But first: shoutout to Cologne – and of course to everyone listening in right now!
Benjamin, are you also in Cologne, or joining from elsewhere?
Benjamin
I’m also in North Rhine-Westphalia, but based in Gelsenkirchen, at our headquarters – right next to the stadium.
Nice! Great to have you with us as well. Let’s talk about your headquarters – what exactly does that mean at GELSENWASSER? What does it look like on-site?
Benjamin
We have several sites across our supply area – in different locations like Recklinghausen, Unna, and Hünxe. But our main office is here in Gelsenkirchen.
Very good. Maybe a question upfront: How did it come about that both of you are here today? I believe your companies have known each other for some time. Could you share a bit about how this joint podcast appearance came to be?
Benjamin
Oh, that’s easy to explain: Daniel asked me – and I was happy to join.
Great! But you already have a joint project you’re working on together?
Daniel
Yes, exactly. Just like we’re talking here now – this is a real partnership between us and GELSENWASSER. Benjamin pushed and drove the project forward. And we were fortunate enough to be able to deliver exactly what GELSENWASSER needed at that point. It’s a very fruitful and enjoyable collaboration – that’s why it was clear to us that we wanted to bring this partner along.
Very good. Many listeners are interested in what’s happening right now in the energy utility sector – from being a classic supplier to becoming an enabler for energy efficiency, and even tackling the question: How can I use IoT as a lever for sustainability and new business models? Could you help us put this into context – in terms of innovation? What’s happening in your industry right now? Maybe, Benjamin, straight to you.
Benjamin
To give some context: We don’t just see ourselves as part of the energy industry, but rather as specialists in sustainable infrastructure – primarily in water supply, but we also handle all the topics that major municipal utilities cover. Our range is broad, and we’re noticing that the digitalization of metering operations in the energy sector is gaining momentum. Data is being collected, value is being created, and new services are being developed on top of that. We’re trying to transfer this innovative approach into the water sector as well.
Okay, maybe we should briefly introduce GELSENWASSER. I think some already know you – you’re one of the largest German infrastructure and utility companies. Your core business includes not only the supply of drinking water, natural gas, electricity, and heat, but also wastewater disposal. Could you give us an overview of your business? How many people do you serve, and who are your partners?
Benjamin
Yes, we’re quite an old company – I believe we’re about to celebrate our 135th anniversary. Our core business is infrastructure, growing out of water supply, which remains our main focus. As you said, we also handle wastewater. Circular economy is just as important to us as energy and digital or industrial infrastructure.
What makes us unique is that we work a lot with chemical parks or hold stakes in them. What’s exciting for us is that across all these areas, we see digitalization potential – also through IoT devices. The requirements differ, but there are many parallels. In our service area, we work with over 30 municipalities, sometimes even more – in total, we directly or indirectly supply about two million people with water.
That’s a huge field. How are you approaching digitalization? What’s currently happening in your market that makes you say: the municipal environment, or even the way we collaborate with customers, is changing?
Benjamin
I think the energy crisis a few years ago was a real eye-opener for many. It became clear: if I want to act more sustainably, it’s not enough to just switch energy providers – I have to use resources more efficiently. At the same time, there are requirements to become climate neutral by 2045 – for municipalities as well as many companies. We’re even more ambitious and aim to reach that goal by 2035, because sustainability is a high priority for us as a company.
So, many want to unlock efficiency potential but often don’t know where to start. With sensors and measurement technology, we create transparency – and with the right software, namely the Energy tool from CREM SOLUTIONS, we can show very precisely where savings or efficiency gains are possible.
Okay, maybe not everyone listening is familiar with the municipal sector. Let me try to translate that into practical terms: Where exactly are you unlocking energy efficiencies? Is it about buildings and facilities? Or more about traditional water infrastructure like water meters? Can you break that down a bit – what does that include for you? Or is it a broad field with hundreds of use cases across different areas?
Benjamin
I like to talk about municipalities because we see ourselves as their partner. But in reality, we have a very broad range of applications. We don’t just use the solution internally – we also roll it out as a white-label solution within our group.
For example, a grid operator can use it to visualize RLM load profiles for their customers. Or via our subsidiary Erenja, you can book a power tariff with integrated visualization. We rely on plug-and-play solutions with LoRaWAN and Narrowband IoT – and whether that’s with a municipality, a housing company, or a commercial operation doesn’t matter to us.
Consumption can be measured – and whoever knows their consumption can act more efficiently. In many cases, that’s even possible without sacrificing comfort. And that’s exactly where we support our clients.
Fascinating! You already mentioned the Energy software – we’ll dive deeper into that shortly. It also touches on topics like peak load monitoring and LoRaWAN technology. It also touches on topics like peak load monitoring and LoRaWAN technology.
Daniel, maybe a question for you: What specific project did you implement together? What were you aiming to achieve, and what were the specific challenges? Could you walk us through that a bit?
Daniel
This is really Benjamin’s area of expertise. GELSENWASSER was looking for a suitable energy management software and approached us. There was a structured assessment—and fortunately, we were able to convince them.
As Benjamin already mentioned: identifying efficiency potential purely through analog methods is extremely difficult. Digital solutions make this possible—especially in facilities, meaning any location where energy is consumed.
Over time, it’s becoming increasingly granular and detailed. It’s only through the combination of software and the right hardware—for example, for sub-metering—that these potentials can be identified and leveraged in the first place.
Especially in the municipal sector, this is a great use case, because many towns and cities are already quite advanced here—even though that’s often not very visible. Energy management systems (EMS) are an important part of digital transformation in the public sector.
Okay, so when you talk about the municipal sector, you’re referring primarily to towns, cities, counties—public institutions where this solution is being used?
And there’s also the option for these municipalities to involve their end customers—is there a kind of chain that’s created? You first need to understand GELSENWASSER’s market position. But is it fair to say this mainly plays out at the municipal level—and is partially passed on to end users?
Benjamin
The municipalities primarily use the solution themselves—for schools, town halls, administrative buildings—basically wherever high energy consumption occurs. They don’t resell the tool. Our current focus is not on B2C customers. Technically, that would be possible, but the tool is simply too powerful for that.
Okay, just to clarify: you mentioned something earlier about resale—who exactly is reselling what? What’s the scenario there?
Benjamin
We have partnerships with municipal utilities and other utility companies—around 30 regional and local players who work directly with their own customers. They use our solution and offer it further. We, as GELSENWASSER, stay in the background as the IoT enabler and take care of the technical foundation.
Cool! And do chemical parks theoretically fall under this too? Or is that a separate area?
Benjamin
They’re included too. But in those cases, we work with them directly. It’s not about resale—there’s a specific interest in implementing their own use cases.
Alright, and maybe a quick look at your vision: Benjamin, what’s your take on digitalization and IoT—for you and for your customers? Where are you headed, especially when it comes to data-driven analysis?
Benjamin
There are many great software and hardware solutions on the market—but in my view, true value only comes from a holistic solution. That means everything from selecting the right sensors, data transmission, and installation to providing an app that automatically collects and processes all the data. These data then flow into Energy—and based on that, you can achieve real savings. Our vision is exactly that: a comprehensive solution. And we’re already quite close to it. It’s not just about technical excellence, but about real benefit.
We touched on this earlier: selling versus saving kilowatt-hours. Is that a shift you’re seeing in your market right now? Can you explain what that means for you?
Benjamin
I don’t think that shift has really arrived in the market yet. Many utility providers today offer services more as a way to retain customers. I’m not sure sustainability is always the real focus there. But at GELSENWASSER, sustainability is deeply embedded—it’s part of our DNA. That comes from our roots in water supply. Our logo, the blue river in a green landscape, has stood for that since 1973.
Our approach is: we’d rather help save a kilowatt-hour and promote sustainable operations than just sell energy. We want to be a partner on the path to climate neutrality.
[13:32] Challenges, potentials and status quo – This is what the use case looks like in practice
You mentioned there was an assessment and CREM came out on top. We’ve known the company for some time—they’re active in many industries. But ultimately, software is always an investment. So the question is: what am I actually saving—in time, in money?
Let’s talk about the business case for this project.
Daniel
I can give a quick overview. We’re a software company—as you mentioned— and we offer a wide range of solutions. Energy is one of them. However, we’re not directly active in the energy market ourselves. That’s why a company like GELSENWASSER is a perfect Ideal Customer Profile (ICP) for us. They have both their own and customer data—so what could make more sense than combining the two?
On the one hand, they use the energy management system to become more sustainable themselves and to reach their CO₂ targets more quickly. On the other hand, it also enables them to share that expertise and expand their portfolio.
I like to call it “soft skills”—when sustainability is truly embedded in your DNA and you’re digitally well-positioned, a very strong use case emerges. GELSENWASSER is far along in terms of digitalization and has successfully implemented Energy. That knowledge can now be passed on and further developed through reselling.
Benjamin
I can absolutely confirm that from our perspective. When we look at the use case, we have two main angles:
One is internal—we rely on building control systems, building automation, and energy management ourselves. That only works with reliable data and solid software. And whatever works well for us, we’re happy to pass on to our customers.
That’s why we started early on with a large number of metering points. We still see great potential—both internally and across various customer groups. One example is the digitization of our water meters.
And if you ask which use cases are particularly worthwhile—of course, I’ve brought a few examples with me.
Perfect! Maybe you can share one or two concrete examples to make it more tangible.
Benjamin
With the water meter, we looked at what’s happening in the electricity sector—keyword: smart meter rollout, which many are still eagerly waiting for.
We asked ourselves: What would the ideal solution look like for water? So, together with partners, we developed a digital water meter that communicates via LoRaWAN with TLS encryption.
We’re currently rolling it out in our supply area—with a target of over 200,000 digital household water meters. In parallel, we’re making large water meters remotely readable as well, to increase transparency there too.
You mentioned transparency—what exactly is the business case behind that?
Benjamin
The biggest immediate benefit for our customers is leak detection—both on a small and large scale.
Anyone who’s ever had a burst pipe and a flooded basement will really appreciate automatic notifications.
One example: a public swimming pool had a leak over the winter—a pipe burst and ran unnoticed. In the past, someone would have had to check on-site. The damage ended up costing tens of thousands. That’s where simple sensor technology quickly pays off.
Got it. Do you have another example? I think many listeners are curious now—it’s always great to hear real-world use cases.
Benjamin
Absolutely, I can give you plenty more from the fields of energy, electricity, and heating—it’s often especially interesting because people can easily relate it to their own consumption.
At home, many of us have a home energy management system and know how much we’re using. But in many buildings, that’s missing—it’s basically flying blind. Janitors usually do a great job—as long as no one complains.
Then you start noticing things like: air conditioning systems running through the night—even though they could be turned down without compromising comfort. Or heating systems running at full power during summer break, with windows wide open.
We spot these issues through the data and can point out where savings are possible. Often, the awareness just isn’t there—or people lack the time to address it.
Even abstract patterns can be detected. When our AI analyzes consumption data and flags anomalies over the weekend, we sometimes find that elevators are still running in empty buildings. Why is that? This kind of insight also helps reduce demand spikes.
Yeah, I think many people can relate. You have one or two digitalization projects—but there’s still so much more potential.
I think you’re also doing something related to groundwater level monitoring, right? That topic comes up regularly in our community—alongside examples like elevators or connected cleaning robots in buildings. Do you have a specific project in that area?
Benjamin
Yes, that’s currently still in an early phase. We were asked to monitor groundwater levels—using sensors connected to our building control system and data platform, all the way through to monitoring via Energy.
What’s interesting is that once you see a project like this working, additional use cases often emerge that can be integrated.
Okay, so you’re continuously recording groundwater levels—data that previously might have been collected manually and is now digitally available?
Benjamin
To be honest, I’m not even sure if that data was ever collected before…
Well, that’s something too!
[19:44] Solutions, offerings and services – A look at the technologies used
Daniel, a question for you: CREM SOLUTIONS works with many different clients. Do you come across these kinds of use cases regularly? Are these building-related topics familiar to you? How do you view the use cases you’re hearing about?
Daniel
This is nothing unusual—quite the opposite. Often, it’s just as pragmatic as Benjamin described: someone walks through the building once a month and manually writes down meter readings. And you really can’t do much with that.
The best you can hope for is that there wasn’t an anomaly or a leak. Many customers don’t even get their utility bills until the end of the year—and are satisfied if nothing seems out of the ordinary.
But what has changed is the way we deal with energy: even if I purchase green energy, it’s still a scarce resource—and it’s getting more expensive. Energy has long since become an economic factor.
That motivates many companies to ask: What can we actually do? Certifications like ISO can help – but at some point, that potential is exhausted.
Anyone who truly wants to improve and is pursuing CO₂ targets—for example, as part of the “Race to Zero”—needs to think in smaller increments. And that’s no longer possible using human resources alone. You need digitalization—so you can even begin to see, assess, and improve anything.
Sometimes companies do something well-intentioned, like electrifying their vehicle fleet. But they often overlook what that means for electricity usage—and then you get demand spikes.
Those demand spikes can get very expensive—but they’re avoidable if you measure and visualize them.
And that’s exactly where our approach comes in: if I can visualize something—if I can see when it happens—I can take action.
GELSENWASSER is a great example of that. Their meter data is collected every 15 minutes—with high frequency. That allows them to clearly see what happened and when—and derive specific measures.
They’re not transmitted in real time, but rather in 5- to 15-minute intervals. What kind of data are we talking about exactly? What types of data do you use? Are they time series data, IT system data – what flows into your solution?
Daniel
These are essentially load profile data, so classical time series data. I hope Benjamin will confirm that. For us, 15-minute intervals already count as real-time – that’s more than sufficient in energy management. If you go more granular than that, you’re talking about production management.
But the difference between reading data once a month versus every 15 minutes is huge. And that’s exactly what makes the partnership work: GELSENWASSER provides the data, and we deliver the analysis. Together, it’s a perfect fit.
Interesting that you say 15 minutes is considered real-time. In other podcast episodes, we talk about milliseconds – like in manufacturing or real-time control use cases. But it’s clear: how granular the data needs to be always depends on the use case. For a digital water meter, millisecond resolution would probably be overkill.
Benjamin
Exactly – we’re also talking about heat meters, gas and electricity meters. And in the energy sector, 15-minute intervals are the standard.
What matters is understanding the use case: we visualize and analyze the data, derive insights – also with AI support – and then define the next steps.
We don’t control or regulate in real time. That’s why this resolution is more than sufficient.
Yes, makes sense. Earlier, you also mentioned sensor technology – did you have specific requirements on your side as to which sensors should be used? And can you share how many water meters you currently have deployed or connected?
Benjamin
It’s not just about water meters for us – we also use intelligent metering systems and electricity meters in the RLM segment as a data source. In addition, we use LoRaWAN-based sensors for gas and heat meters.
We work with a broad range of sensors, but we deliberately focus on a few standard types that we know are reliable.
One of the biggest challenges is that this data isn’t just sitting there waiting to be used. They first have to make their way from the basement or the customer to us – via the sensors, the LoRaWAN network, and the network server (NNS) into our IoT data platform.
Only then can the data – together with master data – be transferred into the Energy platform from CREM SOLUTIONS. That entire path is often quite heterogeneous and prone to errors. Every basement looks different.
Right, totally understandable. Daniel, were there any legal or regulatory requirements you had to deal with during implementation – especially in the building sector? Were there any specific challenges for this project?
Daniel
There were no specific legal requirements within the building context itself. What was important for us was to provide a very open interface – in our case, a REST API that can handle nearly any data format.
Openness is part of our DNA. We don’t operate like a traditional energy service provider focused solely on primary energy sources – we go far beyond that.
For example, something like elevation measurement – such as monitoring groundwater levels – can also be integrated, even if it doesn’t seem directly related to energy at first glance. But those parameters are critical if your platform is designed to support as many use cases as possible.
We even go a step further: Our modules can not only show costs directly but also provide AI-based forecasts for future consumption or perform AI-driven benchmarking – for instance, for customers with a large portfolio of properties.
GELSENWASSER is a great example of that – they have many remote locations. No one can manually assess all of them. The software provides targeted insights into which properties are performing better or worse – allowing successful measures to be transferred from A to B.
So, this was a solution you deliberately developed together – with two strong partners and a broad ecosystem behind it.
How did you approach quality in this collaboration to create a solution that could potentially move the entire industry forward? You could have developed this separately. Why did you decide to tackle it together?
Daniel
We don’t do end-customer sales, and we’re not involved in traditional project business – nor do we have our own energy data. We are a pure software company within the Nemetschek Group. Our Energy platform has been around since 2008 – meaning we’ve undergone a long development journey and processed a vast amount of data.
Energy providers like GELSENWASSER are our Ideal Customer Profiles (ICPs). That’s why we rely heavily on these partnerships.
What’s essential is that this remains a real partnership. The practical experience and requirements come from the other side: What does an energy service provider actually need? What must the software deliver? How should the data be prepared?
It’s also a learning process for us. We grow and evolve together with partners like GELSENWASSER – that’s what we mean by real partnership: learning from each other, growing together, and staying future-proof.
These customers are worth much more to us than just the software license fee.
Benjamin
And we don’t see ourselves as a software developer – even though we do implement smaller things ourselves. Our strength lies in infrastructure: from sourcing IoT sensor hardware, to our registration app, plug-and-play solutions with LoRaWAN, network setup, data transmission, all the way to preparing the data sources for our customers.
In the end, we bring everything together in a unified solution – and that’s exactly where we complement CREM SOLUTIONS perfectly.
When looking for a partner, it wasn’t just important that the solution was high-quality and innovative – we also wanted to work with someone reliable and consistent.
I imagine that you also benefit significantly from this solution internally – especially through your subsidiaries. You’re essentially pooling demand in a kind of competence center. By taking the lead within your group, you’re likely creating major advantages for the entire organization, right?
Was that also a reason for choosing this partner – because the solution extends beyond individual projects?
Benjamin
Yes, absolutely. The interest and demand are clearly increasing. And there’s still a lot of potential we can unlock together. Of course, it also depends on how fast our internal clients move and how urgent their specific needs are.
CREM SOLUTIONS is one of Germany’s leading providers of software solutions for commercial and technical real estate management. You’re part of the broader Nemetschek Group – I’ll include the links to that in the show notes.
[30:44] Transferability, scaling and next steps – Here’s how you can use this use case
Daniel, could you give us a final summary? We’ve talked about your Energy platform several times now – what is the concrete outcome of this partnership?
Daniel
What we’ve truly achieved with this partnership is not just gaining a major customer, but a real partner – someone we can also learn a lot from.
GELSENWASSER focuses on distribution and energy data, while we stick to our core – the software. We’re often asked if we also provide hardware or take over control systems. Our answer is clear: no. That’s not our area of expertise. If we were to do that, it would dilute our solution – and make it worse.
In this partnership, it’s the opposite: everyone stays focused on their area of specialization – and it’s exactly this combination that makes the collaboration so valuable.
Together, we can truly support sustainability goals and embody GELSENWASSER’s DNA. At the same time, it reflects our own values at Nemetschek – being open to new topics and partners.
That’s also how our software works: Just displaying load profile data every 15 minutes isn’t enough. Sure, you can create nice visualizations – but that’s not sufficient. We want to grow beyond that and do more.
With GELSENWASSER, we’ve found a partner that embraces and enriches this mission. We’re in constant communication.
Of course, development takes time – it’s not easy to continuously refine, update, and tailor a cloud software to specific market needs.
But that’s exactly what we want: to listen to our partner and implement their feedback.
Very good. But one thing we should also mention: You’re operating in a completely hardware-agnostic way. So if I, as a customer, use certain technologies or devices – whether it’s a Narrowband IoT sensor or a LoRaWAN gateway – that’s not a problem for you, right?
Daniel
Exactly. That’s part of our open approach – not just on the platform side, but also in terms of integration. For us, it doesn’t matter which hardware is connected.
And that’s the beauty of it for our partners: they can specialize in what suits them best – what they’re most familiar with, what’s already in their portfolio or what they’re currently using.
All of that can be easily reused – and the value is created directly through our software.
Very good. Then maybe one final question on data analysis. You’ve touched on it throughout – there were learnings about how data needs to be prepared, and you’ve learned together.
Benjamin, do you have any best practices from the project you can share – maybe especially around AI? How did you approach that?
Benjamin
What I really appreciate is the wide range of features available to us even without AI.
But especially when it comes to traditional energy management systems and the PDCA cycle (Plan – Do – Check – Act), you quickly realize that many companies and municipalities run into limits – whether due to lack of capacity or varying levels of expertise.
That’s exactly where AI tools can help – for example, by automatically filtering out unusual load profiles, so you don’t have to manually sift through hundreds of data sets.
One key learning for us was: Where can you trust AI, and where should you take a second look? And how do you deal with incomplete or poor-quality data? Those were key takeaways for us.
Daniel, anything to add? What did you learn from the project?
Daniel
Absolutely. Every building works differently – and accordingly, the requirements were highly individual.
That meant we really had to stretch ourselves at times during this project – especially when it came to regulatory issues, which are often handled quite differently outside Germany.
And that’s why this goes far beyond what you might expect from a classic energy management software. There are a lot of surrounding requirements, especially in the municipal sector, that have to be met.
That’s taken very seriously – and we have to take it seriously too. That’s what a real partnership means: tackling those topics together and executing them consistently. It’s not just about features – it’s about everything that needs to be considered and shaped around them. And that, I think, is when you can truly speak of a partnership – and not just a software license bought off the shelf.
Benjamin, what does all this mean for your industry or the wider energy community? I imagine you’re active in working groups or professional networks. Are you sharing your experiences there? Are you actively exchanging ideas with other companies?
Benjamin
Yes, we actually receive inquiries from various conferences and associations.
For example, I was recently at the DVGW and simply presented what we’re doing. That’s something others find really interesting as well.
What I find especially exciting is that we’ve already brought together a lot of different use cases that are often still treated separately elsewhere. That’s especially noticeable in the area of AI – in other companies, you often see dedicated teams working only on that. For us, the spectrum is much broader – and that’s exactly why there’s so much outside interest.
Perfect! I’ll definitely include your contact details in the show notes. Feel free to connect with Daniel and Benjamin if you’re working on similar topics or want to exchange ideas. Are there any other links or materials I should add—maybe something to help better understand or evaluate the solution?
Daniel
Yes, we’ve created a detailed use case – it’s available for download both on the GELSENWASSER and CREM SOLUTIONS websites. It outlines all the insights from the project – from GELSENWASSER’s perspective as well as ours as the software partner. It gives a great overview of how the partnership was formed and how it works in practice.
Perfect – and we also have information on our platform. Maybe some of you already know it. If not, feel free to check it out – I’ll include everything in the show notes.
Let’s finish with one final question about the future: You’ve both mentioned AI already – are there any topics you believe will strongly shape your work over the next five to ten years? Technologically or in the industry as a whole?
Benjamin
Yes, absolutely. For us specifically, the big question is: Once we identify potential energy savings, how do we actually realize them? Some of these can be implemented manually – but many require optimized operations, control, and automation.
That’s why we’re currently working on solutions for existing buildings using LoRaWAN thermostats. The idea is to close the loop – not through human intervention, but through automated actuators. This topic is very present for us right now and comes directly from building automation.
Very interesting. Daniel, how about you? Are there any new features or focus areas that you believe will become especially important?
Daniel
Yes, definitely. Sustainability will become an even more central issue. It’s not just about the carbon footprint of the primary energy source, but also about placing stronger emphasis on all three scopes.
That’s really important – we already have the data in our platform. Now it’s about taking a closer look at Scopes 1, 2, and 3, visualizing them more effectively, and deriving targeted recommendations.
This is also where AI can be applied – not just for a classic energy audit, but potentially even for a comprehensive sustainability audit.
These will be major themes shaping the future – and we’re intentionally focusing on them.
Very exciting—thank you both so much for your time. Of course, I still have many more questions, but we can follow up later—or for everyone listening, just check out the show notes and connect with Daniel and Benjamin.
What stood out to me today were the very concrete examples—from groundwater level monitoring using LoRaWAN, to leak detection in water meters, all the way to optimizing maintenance in municipal buildings.
Especially when it comes to public infrastructure, you’ve highlighted so many important aspects of energy and efficiency. I think listeners really got a good sense of what your solution can do.
Thanks again for taking the time to share your knowledge with the community! I’ll leave you with the final word – and wish us all many more exciting use cases that unlock real potential, not only in the field of sustainability.
Daniel
Thank you—we were very happy to be part of this. It’s great to be able to showcase a solution like this with a partner like GELSENWASSER.
It’s important to see what’s already possible in Germany in terms of efficiency, carbon footprint, and digitalization—and where there’s still potential to grow. The overall level is still relatively low.
That’s why we’re even more excited to spotlight a positive use case—with a partner who truly embraces the topic.
This isn’t just about money—it’s about sustainability and resource conservation. And that makes this use case particularly valuable.
Benjamin
I think you could tell—we’re both really happy with this joint solution, and we’re having fun along the way.
That’s not just great, it’s also meaningful—because what we’re doing contributes to sustainability. We’re not just implementing something for the sake of it; we’re working on something that, ideally, makes the world a little bit better.
Thanks so much for the invitation—it was a real pleasure.
Thank you both—and enjoy the rest of your week. Take care!
Daniel
Thanks, bye!
Benjamin
Bye!