Read the story about a global telecommunications provider and how it is accelerating enterprise digitalization with the Cumulocity platform.
Customer
A tier-1 global carrier has long maintained a leadership position in Machine-to-Machine (M2M) and Internet of Things (IoT) communications. The company’s solutions promote the digitalization of manufacturing—sometimes called the Industrial Internet or Industry 4.0.
The provider continues to show its vibrant leadership in M2M and IoT by assembling key building blocks that integrate. In addition, through its IT and consultancy services company, it delivers a wide breadth of offerings to global enterprises.
Challenges
- Find a technology partner with a fully brandable platform
- Quickly establish a presence in a fast-paced market
- Launch a platform to get customers up and running in minutes
Outcomes
- Fully branded private edition of the Cumulocity platform
- Rapid delivery of an IoT proof of concept to customers
Our solution removed many concerns about the perceived overhead for IoT deployment and allows our customers’ equipment to be connected in minutes.
Details
Technological evolution, rising consumerization, and increasing global competition are driving economic change, with most organizations engaged in digital transformation to overcome new challenges and exploit new opportunities. The provider positioned itself in a unique way to be the partner of choice for its enterprise customers, driving digital transformation in their markets.
The company’s “Cloud of Things” IoT platform powered by Cumulocity allows its customers to rapidly, easily, and efficiently improve the operational reliability of globally dispersed equipment, markedly improve product innovation, and seamlessly adopt new service-based business models. The company is a leader in delivering the promise of Industry 4.0, moving from a managed connectivity provider to a full enterprise solution provider and driving additional service revenues.
Adding value for enterprise customers
The provider recognized that its customers needed to transform their businesses to remain globally competitive and innovative. The existing relationships with enterprise customers and focus on simplifying IoT adoption paved the way to enable enterprise customers to easily and effectively implement end-to-end IoT solutions.
Enterprise customers could thereby address the needs of their respective customers by efficiently increasing end-customer service levels and customer satisfaction, lowering operational costs, and transforming from product-centric to service-centric companies.
Recognizing that its heritage in integrated communications services, security, and cutting-edge technology integration made the provider very well positioned to provide end-to-end IoT solutions, it decided to offer a secure, robust cloud platform to connect IoT devices and build enterprise applications. This allowed the company to play a more complete role in the enterprise transformation value chain while making it easier for its customers to automate and progressively evolve their business processes.
“Cloud of Things” powered by Cumulocity
The provider adopted Cumulocity’s platform and associated services into its “Cloud of Things” offering in 2015. These services have enabled the company to provide a truly end-to-end solution, allowing enterprise customers to focus on their core business. The services provided by Cumulocity allow the company to address customers’ critical IoT success factors in their digital transformation, including the fast development, agile refinement, and reliable deployment of commercial proof of concepts.
The Cumulocity solution adopted by the provider provides a fully rebranded and robust multi-tenant environment implemented in a proprietary data center. In addition, Cumulocity offered a productized Proof-of-Concept service and go-to-market accelerators, which fulfill the critical success factors of easy development and early-life support for IoT solutions.
Main components of the solution
The Cumulocity platform
- Fully branded private edition of the Cumulocity platform
- Deployed in the provider’s data center
- IoT device management; streaming analytics; customizable dashboard visualization; IoT integration capabilities
Rapid proof-of-concept enablement
- Rapid delivery of an IoT proof of concept to customers
- Businesses try, refine, and validate quickly
- Agile solution development – launch quickly, discontinue
Go-to-market accelerators
- Speed engagement with new and existing customers
- Sales and marketing support
- Joint business development teams
These services positioned the provider as the partner of choice for its enterprise customers in their digital transformation. Moving from a managed connectivity provider to an end-to-end provider enabled the company to increase the value delivered to enterprise customers.
It has been proven that the Cumulocity platform increases a carrier’s overall IoT opportunity at least three-fold, because carriers can bundle device management, application management, application development, and vertical services into their core IoT offerings.
Cumulocity helps carriers more than triple their IoT revenues
According to the SVP M2M, “The ‘Cloud of Things’ offering was developed in close collaboration with Cumulocity. It has captured considerable interest from our enterprise customers and commercial deployments are underway. Our solution removed many concerns about the perceived overhead for IoT deployment and allows our customers’ equipment to be connected in minutes.”
The success does not end there. In the future, the provider plans to use Cumulocity to further enhance the visualization tools of its IoT platform and expand its offerings to make it even easier for enterprises to connect and exploit the benefits of the “Cloud of Things.”
Cumulocity can help you succeed, too
Cumulocity has been the leading independent application and device management platform for the IoT since 2010. Cumulocity is an open platform that provides a complete feature set for rapidly deploying IoT solutions. The key features include data collection and storage, real-time analytics, real-time visualization, and IoT device management.
Cumulocity’s open and publicly documented APIs and open UI framework enable their partners and customers to configure and extend the platform to their unique needs.
Scalability, security, and reliability are critical in IoT solutions and their origins as part of Nokia Siemens Networks, the world’s mobile broadband specialist, give Cumulocity the experience of securely managing millions of devices without service interruptions.
Cumulocity can be deployed in a cloud and/or on-premises and enables enterprises to start small and scale out to millions of devices with the deployment model fit for their business.
Connect anything
Start your IoT project today with more than 100 certified and pre-integrated devices. Support hundreds of different devices with Cumulocity’s device agents. Enjoy free access to documentation, SDK, and source code.
Over any network
Runs on all networks: cellular, fixed, low power, satellite, mesh, hybrid, and private. No need to open your firewalls because Cumulocity’s solution works without VPN. Reduce your traffic by 80 percent using our SmartREST.
Store and manage all your asset data
Store all information about assets, devices, configuration, measurement, events, and faults in Cumulocity. Group and search your inventory. Track your assets geographically. Process events and alarms in real time.
Control your assets in real time
Control remote devices from wherever you are, without compromising security, through Cumulocity’s instant push technology.
Manage alarms and incidents
Automatically monitor device availability and manage device faults.
Compose your own IoT app in minutes
Graphically assemble your own applications from a range of plug-ins with the Cumulocity Application Builder.
Add the smart rules of your business
Create smart rules with an easy-to-use point-and-click interface. Use the rule engine to quickly realize operationally critical rules, like, “Send me an email if a machine is down for 60 minutes.”
Text taken over from the original – Cumulocity
